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L26057- T- YH Customer Journey and Conversion Rate Optimisation Services

London Luton Airport Operations Limited

Buyer didn’t say if suitable for small firms

Estimated value
Not stated
The notice gives no estimated value
Where
East of England
Buyer in East of England
Trade
IT, software and digital
Customer Relation Management software package
Documents
On Jaggaer
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Quick read

Worked out by Evendraft from the notice’s own data, on 28 Oct 2026. The official notice is the one to rely on.

Time to bid
13 full UK working days before the closing day, Tue 17 Nov 2026 (England and Wales bank holidays left out).
Time allowed
The buyer allowed 20 days from publication to the closing day: shorter than the median for open IT and digital tenders (31 days).
This buyer
4 more open tenders from London Luton Airport Operations Limited listed here.

What happens next

Dates and times are UK time, as the buyer published them. Check them on the official notice: buyers can change them.

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About this tender

The summary is the start of the buyer’s own description, word for word. The full description and the documents are on the official notice.

Fully managed Customer Journey Optimisation Solution, which includes, but is not limited to: campaign ideation, design integration, campaign development, QA process, campaign launch, review of analytics to discover insights and further optimisations

Official notice
Find a Tender, notice 102124-2026
Buyer
London Luton Airport Operations Limited
Buyer’s region
East of England
Where the work is
East of England
Listed on Evendraft under
East of England
Published
28 Oct 2026
Tender deadline
17 Nov 2026, 12:00 UK time
Estimated value
Not stated on the notice
Trade
IT, software and digital
CPV codes
  • 48445000 Customer Relation Management software package
  • 48481000 Sales or marketing software package
  • 79342311 Customer satisfaction survey
  • 79342320 Customer-care services
  • 79413000 Marketing management consultancy services
Procedure
Open procedureOne stage: any supplier can send a full tender.
Framework
Not stated on the notice
Lots
Not divided into lots
Suitable for small businesses The buyer’s answer
Not stated on the notice
Suitable for charities and social enterprises The buyer’s answer
Not stated on the notice
Good for small firms Evendraft’s filter
No (not marked suitable for small businesses by the buyer)Good for small firms means the buyer marked it suitable for small businesses, the estimated value is £1m or less (or not stated), it is open to new suppliers, and it is not a framework with more than 20 places. Tenders where the buyer didn't say are left out.
Documents
On Jaggaer

More open tenders like this

IT, software and digital in the East of England, closest work first.

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    London Luton Airport Operations Limited

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    Buyer didn’t say if suitable for small firms

    Closes
    18 Nov 202621 days left
    Value
    Not stated
  2. M2627-21 - DELAWARE ROAD SCS DOORS AND IP INSTALL

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    Good for small firms

    Closes
    6 Nov 20269 days left
    Value
    £200,000
  3. Chelmsford College Website tender

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    Good for small firmsDocuments open

    Closes
    6 Nov 20269 days left
    Value
    £50,000
  4. AI AVATAR (Suffolk Economy)

    Suffolk County Council

    East of England · IT services: consulting, software development, Internet and support

    Buyer didn’t say if suitable for small firms

    Closes
    26 Nov 202629 days left
    Value
    £50,000
  5. Graffiti Detection System

    Thameslink Southern Great Northern Limited (TSGN)

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    Two stages

    Apply to take part by
    11 Nov 202614 days left
    Value
    £1.44m

All 6 open IT, software and digital tenders in the East of England

Every open tender from London Luton Airport Operations Limited (5)Public sector tenders in the East of England (175)

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