Provision of out of hours customer call centre services.
Connexus Homes Limited
- Estimated value
- £212,000
- Including VAT
- Where
- West Midlands
- Buyer in West Midlands
- Trade
- Business, admin and consultancy
- Customer services
- Documents
- On Delta eSourcing
- Free supplier registration needed
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In 13 days
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About this tender
The summary is the start of the buyer’s own description, word for word. The full description and the documents are on the official notice.
Connexus is undertaking this tender exercise to secure a high quality, reliable and customer focused out of hours emergency repairs call handling service for its customers.
- Official notice
- Find a Tender, notice 096246-2026
- Buyer
- Connexus Homes Limited
- Buyer’s region
- West Midlands
- Where the work is
- West Midlands
- Listed on Evendraft under
- West Midlands
- Published
- 12 Oct 2026
- Tender deadline
- 6 Nov 2026, 12:00 UK time
- Questions by
- 30 Oct 2026, 17:00 UK time
- Estimated value
- £212,000 (including VAT)
- Trade
- Business, admin and consultancy
- CPV codes
- 79342300 Customer services
- 79500000 Office-support services
- 79510000 Telephone-answering services
- 79512000 Call centre
- Procedure
- Competitive flexible procedureThe buyer sets the stages; the notice and documents say what they are.
- Framework
- Not stated on the notice
- Lots
- Not divided into lots
- Suitable for small businesses The buyer’s answer
- Yes
- Suitable for charities and social enterprises The buyer’s answer
- Not stated on the notice
- Good for small firms Evendraft’s filter
- YesGood for small firms means the buyer marked it suitable for small businesses, the estimated value is £1m or less (or not stated), it is open to new suppliers, and it is not a framework with more than 20 places. Tenders where the buyer didn't say are left out.
- Documents
- On Delta eSourcing
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