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Debt Collection

United Utilities Water Limited

Framework

66 days left

Closes UK time

Open the official noticeFree bid/no-bid memo

Estimated value
£43,554,267
Excluding VAT
Where
North West England
Buyer in North West England
Trade
Business, admin and consultancy
Collection agency services
Documents
On EU-Supply (CTM)
Free supplier registration needed

What happens next

Dates and times are UK time, as the buyer published them. Check them on the official notice: buyers can change them.

  1. Now

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  3. In 66 days

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About this tender

The summary is the start of the buyer’s own description, word for word. The full description and the documents are on the official notice.

The Scope of this proposed service will be for supply of Specialist Debt Collection Agency and Business Process Outsourcing (BPO) providers to deliver standard Live 1st and 2nd, Doorstep visits, specialist vulnerable customer, Final accounts, Trace & Collect, low value placement & Probate/Deceased.

Official notice
Find a Tender, notice 086252-2026
Buyer
United Utilities Water Limited
Buyer’s region
North West England
Where the work is
North West England
Listed on Evendraft under
North West England
Published
9 Sep 2026
Tender deadline
29 Dec 2026, 16:00 UK time
Questions by
2 Oct 2026, 00:00 UK time
Estimated value
£43,554,267 (excluding VAT)
Trade
Business, admin and consultancy
CPV codes
  • 79940000 Collection agency services
Procedure
Competitive flexible procedureThe buyer sets the stages; the notice and documents say what they are.
Framework
Yes
Lots
5 lots
Suitable for small businesses The buyer’s answer
Yes
Suitable for charities and social enterprises The buyer’s answer
Not stated on the notice
Good for small firms Evendraft’s filter
No (estimated value over £1m)Good for small firms means the buyer marked it suitable for small businesses, the estimated value is £1m or less (or not stated), it is open to new suppliers, and it is not a framework with more than 20 places. Tenders where the buyer didn't say are left out.
Documents
On EU-Supply (CTM)

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